Privacy Policy

At Bryx Group LLC ("Bryx Group," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Bryx Group LLC does not share customer opt-in information, including phone numbers and SMS consent records, with affiliates or third parties for marketing or promotional purposes.

All text messaging originator opt-in data and consent information are kept strictly confidential and are used solely to provide the services you have requested.

1. Information We Collect

Personal Information

We may collect:

Name
Email address
Phone number
Property address (when applicable)
Payment information (if applicable)
SMS and email consent records with timestamps
Information submitted through our website forms

Non-Personal Information

We may automatically collect:

IP address
Browser type
Device information
Website usage data
Cookies and analytics information

Customer Communications

We maintain records of:

Contact requests
Appointment information
Customer support conversations
Communication preferences
Service history

2. How We Use Your Information

We use your information to:

Respond to inquiries
Provide requested services
Schedule appointments
Process payments
Send service updates
Send SMS and email communications you've consented to receive
Improve our website and customer experience
Prevent fraud and maintain security
Comply with legal obligations

3. SMS Messaging & Compliance

Text Message Program

If you opt in to receive SMS messages from Bryx Group LLC, you agree to receive text messages related to:

Appointment reminders
Customer support
Service updates
Transaction notifications
Marketing and promotional messages (only if you have separately consented)

Opt-In & Consent

SMS messages are sent only after you provide explicit consent.
We maintain timestamped records of your consent.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable messaging regulations.

Opt-Out

You may opt out at any time by replying STOP.

After opting out, you will receive one confirmation message and no additional SMS messages unless you opt in again.

Help

Reply HELP for assistance or contact us at:

Email: admin@bryxgroup.com

Phone: +1 (813) 803-0087

Message Frequency

Message frequency varies depending on your interaction with Bryx Group LLC.

Carrier Disclaimer

Message and data rates may apply.

Mobile carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with trusted vendors who assist in delivering the text messaging services you have requested.

All other categories exclude text messaging originator opt-in data and consent. This information will never be sold or shared for marketing purposes.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

Service Providers

Trusted vendors who assist us with:

Payment processing
CRM services
Appointment scheduling
Website hosting
SMS delivery

These providers are contractually required to protect your information.

Legal Compliance

We may disclose information when required by law or legal process.

Business Transfers

If Bryx Group LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred while remaining protected under this Privacy Policy.

5. Data Security

We use commercially reasonable safeguards, including:

SSL encryption
Secure servers
Restricted access controls
Authentication measures
Regular security updates

While we strive to protect your information, no electronic storage or transmission method is 100% secure.

6. Cookies & Analytics

We use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Remember user preferences
Measure marketing effectiveness

You can disable cookies through your browser settings.

7. Your Rights

You may:

Access your personal information
Request corrections
Request deletion where permitted by law
Withdraw marketing consent
Opt out of SMS by replying STOP
Unsubscribe from marketing emails at any time

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised Effective Date.

10. Contact Us

Bryx Group LLC

📧 Email: admin@bryxgroup.com

📞 Phone: +1 (813) 803-0087

🌐 Website: www.bryxgroup.com